Forescout provides visibility and risk assessment of every connected device whether IT, IoT, IoMT or OT devices. Our bidirectional integration with ServiceNow supports many use cases including CMDB synchronization to support ServiceNow-driven processes, driving efficiencies in service desk and SOC operations and leveraging ServiceNow as the system of record for all owned and authorized devices to determine network access and segmentation.
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Forescout CMDB Synchronization
Shawn Taylor, Regional Technology Officer
To support and deliver services, organizations need accurate CMDB. Forescout provides complete, continuous visibility of every connected device (IT, IoT, IoMT and OT) while ensuring that the ServiceNow CMDB is up to date with the latest view of the connected device landscape.
Forescout Incident Creation and Forescout Actions
Shawn Taylor, Regional Technology Officer
Forescout continuously analyzes devices for compliance and events that warrant the creation of an incident—whether security or otherwise—by intelligently creating events with the configuration item to ensure the data associated with the CI is incorporated into the incidents, including SLA, support queue, etc.